lundi 21 juillet 2014

Roamio Warranty replacement hard drive swapout?

Hi,

Well, my 6 week old Roamio Pro died...won't even power up. Tivo is shipping a replacement (and I have NO way to watch TV in the meantime).

I asked if I can swap out the hard drives before sending back the dead one, and the answer was we don't support that, it could be the hard drive causing the problem, etc. By the phraseology suggested to me that I certainly could do that, it's just on my skills to do it and don't expect any support. So, what do you guys think...would you suggest NOT doing the drive swapout for some reason?

Also, should I be concerned that the shipping confirmation shows they are sending me a refurb?

Thanks...FloridaBill




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