Why no surge protector? Bolt was rebooting

I don't understand this suggestion from Weaknees support, but it seems to be working: plug the Bolt into the wall instead of the surge protector. The first week after activating, our new Bolt spontaneously rebooted twice, once while the drive was being accessed from a Mini and once while we were watching a recorded show directly on the Bolt.

I was worried about the upgraded 2TB disk, but Weaknees suggested it could be the power strip. In the week since plugging this TiVo into the wall,...

Why no surge protector? Bolt was rebooting

Why no surge protector? Bolt was rebooting