How to get $99 Lifetime on Premier?

I have two premier units that I was offered $99 lifetime on when I cancelled them, I was told I could take advantage off the offer later on if I wished. I called today to double check because I was going to list them on eBay and add the premier only if they were sold. When I called I was told since I disconnected them they lost their ability to be upgraded to $99 lifetime and I would have to pay the normal monthly fee to activate them.

I'm curious if it's just one of those things that it depends who you talk to? Or is that the company line now?
-Keith



Sent from my iPad using Tapatalk