Xfinity VOD Freezes after multiple users? Sf bay area

I had a Romeo and three other Minisin my home. whenever more than one of us try to use Xfinity On Demand at once, the original person watchings feed will freeze. I recently upgraded my Romeo to a bolt and was hoping this problem would go away unfortunately no. This after swapping the CableCARD from the Romeo to the bolt and pairing the CableCARD. I'm in North Bay SF Bay Area, can others in my area chime in how is their Xfinity On Demand? if I should bother contacting Comcast about this? I...

Xfinity VOD Freezes after multiple users? Sf bay area

Xfinity VOD Freezes after multiple users? Sf bay area