Our Premiere Plus (6-tuners) has tuners 0, 2, 3, 4 and 5 showing up as good in the Diagnostics page, but tuner 1 shows no good numbers. (system info / dvr diagnostics)
Anyone else see this?
And it's been costing us programming--on busy nights (Sunday), one of our programs of the six concurrent ones will fail to record properly because of this. In the History section, it says "no signal" for that one.
I tried TiVo via chat, and they suggested getting Xfinity to replace the card. Dreading that, but what else can I do.
Bad Tuner:
Good Tuner(s) look like this:
Anyone else see this?
And it's been costing us programming--on busy nights (Sunday), one of our programs of the six concurrent ones will fail to record properly because of this. In the History section, it says "no signal" for that one.
I tried TiVo via chat, and they suggested getting Xfinity to replace the card. Dreading that, but what else can I do.
Bad Tuner:
Good Tuner(s) look like this:
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