So, I bought a replacement for my Premiere, a very new Roamio (the base model).
I called Tivo Support and the guy I got on the phone was a jerk. Despite the fact that I have six other Tivos on my account, he said that the Lifetime on the box would be $599.00
He essentially said that with older Premiere they are offering lifetime upgrades for $99, but not for Roamios as they are "too new".
Anybody else hit this roadblock, or did I just get lucky and get one of their worst reps?
I called Tivo Support and the guy I got on the phone was a jerk. Despite the fact that I have six other Tivos on my account, he said that the Lifetime on the box would be $599.00
He essentially said that with older Premiere they are offering lifetime upgrades for $99, but not for Roamios as they are "too new".
Anybody else hit this roadblock, or did I just get lucky and get one of their worst reps?
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