mercredi 22 juin 2016

SNR Levels

After working fine for five weeks, my Bolt stopped receiving any channels.

I tried everything, including running a new coax line, getting a new CableCard, etc.

Still no luck.

TiVo said my SNR levels are too low. QAM 64 they are between 9-15, and for QAM 256 they are about 19-22. At least according to what Bolt diagnostics say.

I had a Verizon technician come over and check everything. According to them, everything is fine. They put in a Verizon box and the channels came in fine. They showed me the SNR as per VZ box reading, and they were 40-41.

What do I do? My Bolt is beyond the return period on Best Buy. Is it a bad Bolt? Do I scrap Tivo altogether and go with Verizon boxes?


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