mardi 4 mars 2014

No premium content

Decided to get HBO and Cinemax from our cable company (Suddenlink). I have 2 Premieres and can't get either one to receive content. They both give me a V58 error. I've worked with Suddenlink twice so far to reset and re - pair the M - cards and nothing has changed. I've gone through the guided setup for the channels, added and removed the channels and unplugged and restarted the Tivo. I can see the information for the shows but then the screen blacks out and the message appears. Any suggestions? They both have Cisco M-cards. Under the Cisco Cable card VA Screen, the both give the status "not staged". Under the Active Program Authorization, one gives 3-103 - not ent-0-???-???. The other doesn't have that but has LTSID-PRGNO-STATUS-ECM-CCI-EIDI.




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