I'm asking for help from fellow Omaha-area Cox subscribers with cable cards. Please check channel 1066 (MSNBC) and if it's out do a fellow TiVo owner a solid and call it in to Cox. Don't let them try to "reset your box" or re-pair your CC or any of that; we just need the report.
Starting last Sunday or Monday, 1066 went out for me and a fellow Roamio owner a few miles away. We called it in separately (him twice in the last 7 days, me 4 times), but apparently there isn't a "trend" in their system so they haven't done anything. The only thing the CSR offered is to send a tech, which is going to be a waste of time for both of us. But whatever, he's coming out tomorrow AM to tell me he doesn't know crap about cable cards, just like all the techs.
All other channels are working fine, including the SD version (66) and premiums (HBO etc.). This happened about a year or so ago (except that time the MSNBC channel was displaying FOXN on both SD and HD - haha very funny Cox) and eventually they figured out that they had messed up the channel map and fixed it at their end.
But first they need a "trend", so if you're in the area and 1066 is out for you, give 'em a call please!
Starting last Sunday or Monday, 1066 went out for me and a fellow Roamio owner a few miles away. We called it in separately (him twice in the last 7 days, me 4 times), but apparently there isn't a "trend" in their system so they haven't done anything. The only thing the CSR offered is to send a tech, which is going to be a waste of time for both of us. But whatever, he's coming out tomorrow AM to tell me he doesn't know crap about cable cards, just like all the techs.
All other channels are working fine, including the SD version (66) and premiums (HBO etc.). This happened about a year or so ago (except that time the MSNBC channel was displaying FOXN on both SD and HD - haha very funny Cox) and eventually they figured out that they had messed up the channel map and fixed it at their end.
But first they need a "trend", so if you're in the area and 1066 is out for you, give 'em a call please!
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