Sometime early yesterday morning, we've lost all channels on our Tivo Roamio Basic. We have limited basic cable through Comcast and use a CableCARD, which has all been working great since January. The TiVo is still running 20.3.8.
The strange thing is that the channels now report a mix of causes for not working. Some report a signal problem (V53) and some report "not authorized". It seems that more channels report "not authorized" than V53.
I rebooted the TiVo, unplugged and replugged the coax cable, and removed and reinserted the CableCARD, all of which had no effect on the symptoms.
I guess my next plan is to call Comcast and see if they can help. I can't remember ever seeing this kind of issue before in many years of enjoying TiVo.
Thanks for any suggestions.
The strange thing is that the channels now report a mix of causes for not working. Some report a signal problem (V53) and some report "not authorized". It seems that more channels report "not authorized" than V53.
I rebooted the TiVo, unplugged and replugged the coax cable, and removed and reinserted the CableCARD, all of which had no effect on the symptoms.
I guess my next plan is to call Comcast and see if they can help. I can't remember ever seeing this kind of issue before in many years of enjoying TiVo.
Thanks for any suggestions.
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