Roamio Pro here. Bought it the first few weeks it came out. I previously had a tivo stream and a premier 2 Tuner and never had an issue.
Since getting the Roamio, I can stream to my ipad air, for about 8 minutes at which time the show freezes. The app itself works fine otherwise. I have to kill the app, and restart it. Going back into the app, and having it restart the setup process on the streaming gives me another 8ish minutes sometimes less, sometimes more.
I have hardwired my tivo into my fios router, shut off IGMP, and hooked my ipad to the wifi network on the fios router. Same thing.
Called support and after being hung up on by the first rep after I disagreed that I have to use MOCA, the 2nd rep told me that my tivo was missing a "GROUP" that he would escalate to have the group put in. I would have to wait 4 business days for the escalation to take effect. A month later, no resolution. Called back in to TIVO and the 3rd rep told me the same thing. When asked why it didnt get properly "fixed" a month ago she told me the prior rep didnt escalate properly. Yeah whatever.
Apparently there is some "SF" group they have to add to problem roamio boxes? I bet SF stands for STREAMING FAILED.
If they cannot resolve this for me shortly it will be the last Tivo I buy, and I have been a 15+ year customer with more than 10 tivo's purchased over the years.
Anyone else get this line of BS from Tivo?
Since getting the Roamio, I can stream to my ipad air, for about 8 minutes at which time the show freezes. The app itself works fine otherwise. I have to kill the app, and restart it. Going back into the app, and having it restart the setup process on the streaming gives me another 8ish minutes sometimes less, sometimes more.
I have hardwired my tivo into my fios router, shut off IGMP, and hooked my ipad to the wifi network on the fios router. Same thing.
Called support and after being hung up on by the first rep after I disagreed that I have to use MOCA, the 2nd rep told me that my tivo was missing a "GROUP" that he would escalate to have the group put in. I would have to wait 4 business days for the escalation to take effect. A month later, no resolution. Called back in to TIVO and the 3rd rep told me the same thing. When asked why it didnt get properly "fixed" a month ago she told me the prior rep didnt escalate properly. Yeah whatever.
Apparently there is some "SF" group they have to add to problem roamio boxes? I bet SF stands for STREAMING FAILED.
If they cannot resolve this for me shortly it will be the last Tivo I buy, and I have been a 15+ year customer with more than 10 tivo's purchased over the years.
Anyone else get this line of BS from Tivo?
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