In doing a forum search I see there have been several people with Roamio reboot issues. I've had my Roamio for about two months and did not have a single issue until a week or so. Since then, the Roamio has been rebooting frequently, although primarily when streaming content via a Mini. I've been working with TiVo Support on the problem and it isn't looking good. Meaning that they had me check signal strengths and other diagnostics, change cables, etc., all to no avail. They don't really seem to know what the problem is. Originally I thought the problem was occurring on a specific Mini and I swapped it out for another Mini from another room but that did not help. Within a short period of time while watching TV on the "new" Mini the Roamio rebooted.
I've since seen reboots occur while watching TV from three different Minis in three different rooms (although it definitely happens more frequently it seems from one specific Mini). I've also observed the Roamio rebooting while no active streaming from a Mini was occurring, once at 2:00 am and once yesterday around 10:00 am.
In the six years I owned my TiVoHD I never had a single unexpected reboot, so although I do like the Roamio, this issue has soured things a bit. I'm not convinced that it's a hardware problem, although I am puzzled why the reboots have only just started after two months from flawless service. I'd hate to return my Roamio for servicing (and lose 300 hours of recorded content) if the replacement has the same reboot issue.
Does anyone have any similar recent experience with their Roamio/Minis? Are there any system logs I can download after a reboot occurs that might shed some light on what's causing the reboots?
Peter
I've since seen reboots occur while watching TV from three different Minis in three different rooms (although it definitely happens more frequently it seems from one specific Mini). I've also observed the Roamio rebooting while no active streaming from a Mini was occurring, once at 2:00 am and once yesterday around 10:00 am.
In the six years I owned my TiVoHD I never had a single unexpected reboot, so although I do like the Roamio, this issue has soured things a bit. I'm not convinced that it's a hardware problem, although I am puzzled why the reboots have only just started after two months from flawless service. I'd hate to return my Roamio for servicing (and lose 300 hours of recorded content) if the replacement has the same reboot issue.
Does anyone have any similar recent experience with their Roamio/Minis? Are there any system logs I can download after a reboot occurs that might shed some light on what's causing the reboots?
Peter
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