Hi All,
Just wondering if anyone has had experience activating the Bolt with the first year included. I bought the Bolt with 1 year included at Bestbuy at the end of May but when I went to activate, choices were only the usual pay plans. After calling tivo support, the support person escalated the issue but started me on the month to month $14.95 plan but said I should get a refund back in 3-5 days. Its been over a week and I still see the issue under My Support and a subsequent call says they may not look in my issue for another 2 weeks! My question is has anyone had any problems getting the 1 year included? Because Bestbuy only has a 14 day return policy, if there is an issue and I don't get the first year free I won't be able to return it and will have lost the extra $100 cost for the bolt with 1st year included with no other recourse.
Thanks for any comments.
Just wondering if anyone has had experience activating the Bolt with the first year included. I bought the Bolt with 1 year included at Bestbuy at the end of May but when I went to activate, choices were only the usual pay plans. After calling tivo support, the support person escalated the issue but started me on the month to month $14.95 plan but said I should get a refund back in 3-5 days. Its been over a week and I still see the issue under My Support and a subsequent call says they may not look in my issue for another 2 weeks! My question is has anyone had any problems getting the 1 year included? Because Bestbuy only has a 14 day return policy, if there is an issue and I don't get the first year free I won't be able to return it and will have lost the extra $100 cost for the bolt with 1st year included with no other recourse.
Thanks for any comments.
Aucun commentaire:
Enregistrer un commentaire