samedi 18 juin 2016

OTA Signal Strength: Old Tivo HD Was Good / New OTA Roamio Sucks

I just purchased a Tivo Roamio OTA, to replace my old Tivo HD Series 3.

In 2010 I had a professional installation of a ClearStream4 Outdoor Digital HD TV Antenna along with a Channel Master CM 3414 Distribution Amplifier. The antenna was installed outside my house, on the attic level, with everything pointed and tuned correctly and connected to the existing cable wiring (yes there is a splitter there in the attic and yes it works fine). I had no problems after that 2010 installation.

Fast forward to now. New Roamio OTA installed in exactly same spot in my living room, using the exact same coax cable and my signal strength is now reduced across the channels by up to 40% and sometimes more. Same TV, every else is the same.

So for instance, one channel I used to get at 99% only comes in now at 61%. Another channel I'm only getting about 40% strength. The broadcast is pixelated and just not stable. I am checking signal strength through the Tivo antenna scan/display function in settings. :down:

I called Tivo Tech Support and they were terribly unhelpful. They claim they've not heard of this issue. They insist it must be the antenna or something not related to the Roamio. My HD antenna is securely bolted onto the house. I can't figure out a reason the old Tivo HD is able to bring in a good signal strength and then 10 minutes later the new Roamio cannot achieve the same signal when everything else except for the Tivo box is the same.

I cannot get to the antenna myself as it is 30ft off the ground on the side of the house, and bolted securely into place. As I said above, I've not touched it since it was installed. I took pictures of the loss of signal on various channels so I could compare them to the old Tivo signal strength to see how bad it is. This is unacceptable. (My old Tivo was on a monthly plan. The new Roamio came with 'Lifetime' Service and I really wanted the new features... :mad:)

What is causing this poor signal strength on the new Roamio? (Tivo doesn't know why).

ANY HELP or THOUGHTS on this?


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