samedi 18 juin 2016

Problem with MLB app on Mini's when using AC routers

Hey tivo community.......I have a very aggravating and strange problem going on with my tivo network. Now this whole thing is very strange and I am going to explain it as well as I can and I hope there is someone here that can help me figure this out. Ok I have a tivo bolt and two mini's connected via MoCA network....here is how my setup goes. Main cable line goes to a 4 way splitter; one run to my cable modem/gateway; the other three go the bolt and two minis. I have a MoCA POE filter installed on the 4 way splitter as thats the only spitter used in my network. To create my MoCA network, I have the action tech MoCA adapter I bought from Tivo connected to my router and then the bolt and two mini's just join via MoCA via coaxial cable............for the last two years I have ran my tivo system with this setup and its worked flawless! then in April at the start of the MLB season the problems began. Not only did Tivo launch a new MLB app thats had problems but I was also looking to upgrade my network with a more powerful AC router.......I had been previously using an apple airport extreme 5th generation wireless N router.........what my main problems are is that my cable company forces their customers such as myself to use their Arris TG862 gateway and they don't allow their customers to use their own cable modems but they will put the gateway in bridge mode and allow to use your own router which is what I do. When I bought the AC router and tried getting things hooked up I noticed that for some reason it was extremely difficult to set the router up; it would set up fine until it had to reboot like if I changed a setting, etc ; when it reboot no connectivity so I thought it was just that certain Dlink router so I went out and bought different ones including the netgear nighthawk, Asus 3100, and a Linksys EA7500...........all of these routers were having connectivity problems and the cable company asked me to bring in my gateway and exchange it with a new one .......so I exchanged them out and they bridged the new one before I left their office and when I got home same problem! so I called and troubleshoot with one of their upper level tech support guys and oddly he asked me to trade out ethernet cables and when I did things started working but this is whats puzzling.......the cable I had been using was the CAT5E cable that comes with netgear routers and they had always worked just fine; I had even exchanged one I had used for two years thinking it could be damaged for a new one just like it that came with one of the netgear routers and it did not work.........so why would a certain ethernet cable that had worked perfectly fine for two years all the sudden become incompatible ? ok that was the first issue.......now the bigger issue........even though I am able to connect my router to my gateway with it in bridge mode AC routers are somehow not working well with my MoCA network; every few days or so when I check my MoCA details I am getting a few bad packet errors; not a lot but some when I used to never get any........and the problem this is causing is that for some reason whenever I try and launch the MLB app on the mini's ( not the bolt) it will not launch on the first try; I have to hit tivo central because it locks up then try a second time and it works? and this happened with me trying out at least 6 new AC routers from different brands........and here is the real kicker to it all.......I plugged my old airport extreme back in and wouldn't you know it no more packet error and the MLB app on the Mini's launch successfully the first time.........however this older airport don't have the cool cloud features like these newer AC routers do....I like to monitor my network when I'm away from home and use DDNS to access a USB drive , etc and the airport extreme is limited on these features but its the only router that is actually making my MocA network work without problems............so my question to you guys is do you think this is a problem with my ISP's gateway? maybe they have pushed some sort of firmware thats causing problems? they deny blocking any ports, etc because I have asked them if they have done anything different......I just find it odd how all the sudden that certain ethernet cable after working flawlessly for two years will no longer work with their gateway when its in bridge mode........or do you think its the AC routers? I would find it hard to believe it would be the AC routers causing this to happen because I haven't read of others having this problem......by the way my ISP is from a local cable company and is not one of the big boys such as comcast... I live in rural eastern, kY and we are monopolized by a local cable company...........I really wish I knew what caused this strange problem with my network and MLB app's on the mini's so I could use the newer AC routers... I know this was a lot of information but if any of you have any idea of what may be going on or what I should do based on what I've told you any input would be greatly appreciated..... thanks!


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