So I just set up my new Roamio Pro last Wednesday. I called and activated the Cable Card and the T/A I was getting "network" stations at the time I was on the phone with them so I assumed everything was working.
After a couple of hours I turned on the TV and I had a "Tuning Adapter Error" on my Tivo screen. It told you to press select. Once that was done the screen would go away. Only to return within a minute. I also discovered I wasn't getting any of my "Packs" channels. It would just show that I was not subscribed. I power cycled the T/A and Tivo multiple times. No Change.
I called the CC/TA Support Line. they confirmed that everything looked good on their side. All provisions were set correctly. They sent out a CC tech on Saturday, I explained my setup and problem. They power cylcled it once with no change. He made call and was told it was an "Outside" problem in the area. That many people with Cox and Roamios have had this issue and they would have to escalate this to have another team come out an access a situation at the drop.
I have waited for 4 days and nothing, no change, I keep getting a this T/A pop up error.
I made another call to CC Support today explained everything again, they set up another appt. for a tech tomorrow. :mad:
I did a little investigating on my own. I went into the the CC/TA diagnostics and discovered that it shows that the T/A is "Initializing" and it never stops trying to initialize. It also shows that the channel list has not been downloaded. I am assuming this is my issue.
Do I have a bad T/A? This is my guess since it has been rebooted so many times and never finishes initializing? Is there anyway to remedy this other than trying a different T/A?
I also get this screen right before it tries again to start initializing again.
After a couple of hours I turned on the TV and I had a "Tuning Adapter Error" on my Tivo screen. It told you to press select. Once that was done the screen would go away. Only to return within a minute. I also discovered I wasn't getting any of my "Packs" channels. It would just show that I was not subscribed. I power cycled the T/A and Tivo multiple times. No Change.
I called the CC/TA Support Line. they confirmed that everything looked good on their side. All provisions were set correctly. They sent out a CC tech on Saturday, I explained my setup and problem. They power cylcled it once with no change. He made call and was told it was an "Outside" problem in the area. That many people with Cox and Roamios have had this issue and they would have to escalate this to have another team come out an access a situation at the drop.
I have waited for 4 days and nothing, no change, I keep getting a this T/A pop up error.
I made another call to CC Support today explained everything again, they set up another appt. for a tech tomorrow. :mad:
I did a little investigating on my own. I went into the the CC/TA diagnostics and discovered that it shows that the T/A is "Initializing" and it never stops trying to initialize. It also shows that the channel list has not been downloaded. I am assuming this is my issue.
Do I have a bad T/A? This is my guess since it has been rebooted so many times and never finishes initializing? Is there anyway to remedy this other than trying a different T/A?
I also get this screen right before it tries again to start initializing again.
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