mercredi 8 juin 2016

Very Disappointed

Well, I'm signing off after just a short time on this forum. After a week of very nasty confrontations with Tivo's "customer service" regarding their unauthorized charge to my account for my first year of service, I've returned the Bolt. Loved the product; hated the company. 3 of 4 service reps were borderline rude, with the final rep downright nasty. Empty promises of credit; attempts at up-selling; just general unpleasantness. Not a way to run a company. And in the end, just a terse refusal to remove the charge.

In case you all think I'm a chronic complainer, see the attached Amazon product page. The free 1-year subscription is clearly stated.

Sad to go.... :(

Attached Images
File Type: jpg Screenshot_20160527-083153.jpg (34.4 KB)


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