Comcast : Really?

OK.Here's a good one. I had trouble with on Demand. TiVo could see the server, read the list of programs, but only the first three seconds would play. TIVo CS did all they could. Every time I called Comcast I would have a different explanation for why it wouldn't work. Finally the TiVO rep got Comcast to setup a free truck roll. The Comcast tech calls me to tell me he's on the way, asks me what my problem is and then says there's no need for a truck roll because COMCAST DOESN'T OFFER ON DEMAND ON TIVOS. That came as big news to TIVO. They checked again and assured me it was available. in my area. Maybe somebody from TiVo could let Comcast know.





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