XOD App Vanished from Roamio Plus

Has anyone had this problem and had it resolved.



My new Roamio had issues pairing the cablecard, but once they were fixed, my premiums and my XOD worked perfect.



Then about a week later, the XOD app vanished.



I contact TiVo who first said the XOD Group needed to be added back to my account and it would take a couple days. When I inquired after waiting the couple days, TiVo said it was a Comcast outage, I am in Maryland BTW a market that has been up and running with XOD for some time. They never addressed the group issue.



I then contact Comcast executive support to inquire about the supposed area outage, of course they said that TiVo was wrong, but that their engineers would discuss the problem directly with TiVo and find out what was wrong.



The only thing they did was send a pairing signal to my cable card and of course that didn't change a thing.



I have the latest 20.4 TiVo firmware and my cable card is a cisco 801 with 1.52 firmware. Not the latest, but again it worked fine for a while.



Any help would be appreciated.