mardi 23 septembre 2014

Captioning bad on one channel

I have a Tivo HD with Cox cable service, CableCard and Tuning Adapter. I am hard of hearing and use Closed Captioning.



I have both CC1 and DTVCC1 selected in the Tivo settings.



On one of the channels, TBS HD, the captioning is always messed up - incomplete text, garbled, colored, blinking, spread across the screen, you name it. The other HD channels, and even TBS SD, are okay as far as captioning is concerned.



I had Cox come out to investigate, and the technician is blaming it on the Tivo.



I'm no expert, but I'm no idiot either. I find his assertion difficult to believe. It seems to me that the encoding of the captions on that channel has something wrong, not the decoding in the Tivo.



What do you all think?




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