SHORT VERSION: We thought we had an issue with our tuning adapter (TA), as we lost some channels after Charter in our area went 100% digital. During a visit from Charter, the channels came in (along with all our other channels) when the TA was either not locked in or completely disconnected from the Tivo, but we lost them when connected and locked in. I'm speculating that with a new software update from Tivo and a 100% digital signal from Charter, we don't need the tuning adapter anymore! One less thing to worry about! :D
LONG VERSION: We have been victims of a number of tuning adapter (and some cable card) nightmares with Charter over the last few years. The most recent one was generated when Charter went 100% digital in our area. The letter we got saying that they were going all digital and that we would need cable boxes for our other TVs (great.:down:) indicated that the switch would happen the week before we went on vacation.
The digital conversion happened and while our TA stayed locked in, we lost a bunch of channels. We repeated the guided set up to get all the channels in the right place, since some moved, but even after doing that, we were missing about 16 channels, including some key ones (Bravo! Food Network!:eek:). Since Charter is unable to schedule tech visits more than 10 days in advance (really?:rolleyes:) we had to wait until after vacation to schedule a visit.
So the guy comes today and he's a 3rd party contractor, not one of the three techs in our area who we are on a first name basis with. Great. He does the usual stuff - checks the line outside, the splitters, etc. He announces that the channels are now coming in after he replaced some splitters and shortened a cable. I check the channels and they aren't coming in.
He resets the tuning adapter, and while the TA is trying to lock in (going from blinking to solid green light on the front), the channels are coming in. The TA locks in, and channels stop coming in. He tries a new TA. Same thing happens. We bypass the TA and channels are coming in fine. He calls his dispatch/central support and they know nothing about not needing a TA any more. I get on chat with Tivo and they don't know anything, but say "if the channels are working without a TA, then you should be fine." I'm able to record and play back and all is good!
While trying to search why this might be, I come across an article about "TiVo Crafts 'Embedded' Switched Digital Video Tech" (I am new to the forum, so I can't post a link, but search for the article title to find it) which makes me wonder if our Tivo Premiere has software that basically replaces the TA, but it didn't matter until the signal changed to 100% digital, or if the 100% digital signal is responsible for eliminating the need for the TA.
Either way, I'm happy, since we have our channels and we don't have the &*%$ tuning adapter any more. It just seems that no one knows why.:confused:
LONG VERSION: We have been victims of a number of tuning adapter (and some cable card) nightmares with Charter over the last few years. The most recent one was generated when Charter went 100% digital in our area. The letter we got saying that they were going all digital and that we would need cable boxes for our other TVs (great.:down:) indicated that the switch would happen the week before we went on vacation.
The digital conversion happened and while our TA stayed locked in, we lost a bunch of channels. We repeated the guided set up to get all the channels in the right place, since some moved, but even after doing that, we were missing about 16 channels, including some key ones (Bravo! Food Network!:eek:). Since Charter is unable to schedule tech visits more than 10 days in advance (really?:rolleyes:) we had to wait until after vacation to schedule a visit.
So the guy comes today and he's a 3rd party contractor, not one of the three techs in our area who we are on a first name basis with. Great. He does the usual stuff - checks the line outside, the splitters, etc. He announces that the channels are now coming in after he replaced some splitters and shortened a cable. I check the channels and they aren't coming in.
He resets the tuning adapter, and while the TA is trying to lock in (going from blinking to solid green light on the front), the channels are coming in. The TA locks in, and channels stop coming in. He tries a new TA. Same thing happens. We bypass the TA and channels are coming in fine. He calls his dispatch/central support and they know nothing about not needing a TA any more. I get on chat with Tivo and they don't know anything, but say "if the channels are working without a TA, then you should be fine." I'm able to record and play back and all is good!
While trying to search why this might be, I come across an article about "TiVo Crafts 'Embedded' Switched Digital Video Tech" (I am new to the forum, so I can't post a link, but search for the article title to find it) which makes me wonder if our Tivo Premiere has software that basically replaces the TA, but it didn't matter until the signal changed to 100% digital, or if the 100% digital signal is responsible for eliminating the need for the TA.
Either way, I'm happy, since we have our channels and we don't have the &*%$ tuning adapter any more. It just seems that no one knows why.:confused:
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