mardi 28 octobre 2014

Tuning adapter(s) Cox Gulf Coast

Last week I purchased a TiVo mini and retired my TiVo Premier from service. The TiVo mini is connected to my Roamio Plus via MoCa.



After running the new mini for two days to make sure it would work I returned the CableCard and Tuning adapter for the Premier to the Cox store. When I returned to the house the Tuning adapter for the Roamio had stopped working (blinking instead of solid green light). Less than ten minutes passed since returning the other CableCard and Tuning adapter.



I called Cox and they said everything looked fine on their end but asked me to go back to the store and swap out the tuning adapter. A week later, and four tuning adapters and two cablecards down the road I am only receiving about a third of the SDV channels.



I've also had two contracted Cox techs visit the house, they've both said "Sorry I don't know anything about TiVo's"



Any ideas?



Thank you

Brent




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