samedi 7 juin 2014

Question RE Moca and Service Call

Before we moved I had MOCA running just fine. But after the move it wouldn't work. I kind of ignored it for a while, but this weekend decided to investigate a little to see if I could get it working. I've got 1 Roamio Pro with 2 Minis. One Mini I've been able to run a CAT5 cable to and it works fine. Unfortunately the other one, my only real option is ethernet over powerline. For the most part it works, but it still stutters at times and other times it completely disconnects. Since this is the TV in the living room where my wife spends 16 hours a day, I've got to get this fixed.



What I found out is that, of the 3 outlets I have in the apartment, only 1 of them actually works. I just got lucky that the first one I tried was working. I live in a fairly large apartment building with about 120 apartments. I know we talked about this earlier and it was said that it's likely that there is one cable run from the entry point of the building to each apartment and then the signal is likely spit within the apartment.



When I first had trouble with MOCA I took apart all the outlets to look for a splitter, but I never found one. Now, considering none of the other outlets work, that's not shocking. But I didn't notice any outlets that had other wires either. I admit I didn't look that close, but it seems it would have been pretty obvious.



So Comcast is coming out Monday. I told the guy on the phone that the outlets didn't work because I was thinking of moving my box around. But I'm not sure that's going to be good enough when the tech gets here.



So what can I do to get things working? I'm thinking, maybe, asking about installing that X1 crap they have. Am I right in assuming that also works on MOCA? If it does, and they get it working, I could always cancel it after it's installed. It might cost me a few $$$ to keep it for a few days. But it would be worth it to get it working. My only other option is probably 100 feet of CAT5 cable, which would be ugly.




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