Tivo stream can't setup, no help from Tivo

Hopefully someone has seen this before, could not find any answer on this error.



New Tivo stream, ipad (2 of them), iPhone, android = tivo app on ipad! iphone and android cannot connect and crashes network.



Tivo Roamio Plus is working fine:

- setup ok

- access online via Ethernet

- network remote enable

- media access key ok



When I download the Tivo app on ipad (or any other unit even remote app on android) I get an error message : at first it tells me that Media Access Key invalid, then I try connecting with tivo.com credentials and that is when the app just returns an error : connection to tivo lost and my entire network crashes (yes my router loses total connection to internet !!!).



Tivo support just sent me a new Tivo unit... But I still have the same problem with apps, I cannot open them at home and do the setup.



I have been able to successfully access my Tivo from 3G network (as in outside of house) but cannot stream as it was not setup in the house, android app also connects when outside to schedule recordings.



As soon as I come home, devices on same network, apps won't open, crash entire network...





Only clue I have is error on ipad that shows up on/off :



Error:appGlobalDataSearch

Code:mindUnavailable





Using Tivo Roamio Plus

Router Netgear Blackhawks on - try on original firmware and DDWRT firmware

2 different ipad minis, 1 android phone, 1 iphone



I have been on phone with Tivo for a couple months but aside from sending me a new unit they cannot help with the apps, they tell me it is a problem with my network.



For the record, no other problem with network, it only crashes when I try to open a tivo app an a mobile device.