mardi 26 août 2014

Incorrect channel listing in TiVo iPhone app

I'm a OTA user of a TiVo Roamio in the Chicago market. Recently, I've been seeing some very odd behavior with the TiVo app.



The CBS affiliate in Chicago is WBBM. WBBM-DT is broadcast on channel 12 with a virtual channel of 2. In the past, WBBM also ran a low-power translator on channel 26 under the callsign of WBBM-LD. Both channels are provided on the channel list of my TiVo. On the channel list I have selected and favorited WBBM-DT (channel 12) and left WBBM-LD as unselected.



With this setup, my TiVo is working perfectly.



Here's where things get weird: within my home network, my TiVo app only shows channel WBBM-LD. I cannot view listings or tune to WBBM-DT. If I leave my home network, the app works perfectly and WBBM-DT is available. Even stranger, if I change my TiVo's channel list to show both WBBM-DT and WBBM-LD, I get two WBBM-LD listings.



Has anyone else had an issue like this? Trading emails with TiVo tech support didn't get us anywhere...



Thanks in advance.




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