dimanche 31 août 2014

New to Tivo, cable cards, and TAs - all is not well

I have two problems (1 - pixilation on a number of channels and 2 - no SDV channels are being displayed - error V52). Here are the details.



I have a Roamio Basic w/4 tuners and have Brighthouse (Tampa) as my cable provider. I purchased and installed the unit last May and had Brighthouse perform in install. My first tuning adapter was defective so they replaced it and all was good (Tivo performed well and all SDV channels were accessible for at least 30 days). We leave Florida in the summer but I always leave my DVR on so that I can capture my favorite programs while we are away. When we got home the other day it appeared that the summer recording was all there. I actually checked that it happening while we were away and made adjustments using the iPad remote app. The first thing I noticed was that many (but not all) recordings were very pixelated. The pixelated recordings were also only on a handful of channels (ABC, FOX, and several sports channels but not NBC, History, Discovery, and others. When I tune the problem channels to just watch them they are also pixelated (some minor, some severe). I am also now unable to tune in the SDV channels even though the diagnostics look OK and the green light on the TA is on steady. I've gone through many reboots/restarts but to no avail. The cable company is sending a tech out after Labor Day so hopefully he can figure it out.




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