Located in the Milwaukee WI area
Have new ROAMIO installed the cable card and the required card card tuning adapter. Inztallation appeared to go just fine. Last night I had Dr. WHO scheduled to record. Just happened to check on the show about 15 min into it and foud a black screen with a notice that the channel is not authorized by my provider ((V58) i assume this is an error code).. I checked the other 2 BBC channels and they have the same picture and error.
I also have a TIVO Premier on the same cable and the PREMIER is functioning properly the BBC channels are all available on the. Premier ( No Problem with the premier )
TW suggested that I exchange the tuning adapter. Which I did. More calls to support and mor testing and no different resuts. Still no BBC channels.
TW Tech support is at a loss. Matter has been escellated to the next level. Unfortunately, next level wont be around until Tuesday.
very strange.
Have new ROAMIO installed the cable card and the required card card tuning adapter. Inztallation appeared to go just fine. Last night I had Dr. WHO scheduled to record. Just happened to check on the show about 15 min into it and foud a black screen with a notice that the channel is not authorized by my provider ((V58) i assume this is an error code).. I checked the other 2 BBC channels and they have the same picture and error.
I also have a TIVO Premier on the same cable and the PREMIER is functioning properly the BBC channels are all available on the. Premier ( No Problem with the premier )
TW suggested that I exchange the tuning adapter. Which I did. More calls to support and mor testing and no different resuts. Still no BBC channels.
TW Tech support is at a loss. Matter has been escellated to the next level. Unfortunately, next level wont be around until Tuesday.
very strange.
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