mercredi 15 octobre 2014

"Box Not Found" error when launching Netflix from Android

I have a Roamio Plus and a Premiere XL (2 tuner). Both are on the same network, both can stream video to Android, both can be controlled by the Android app's web remote, both can run Netflix when launched directly from the TiVo.



When I use the new Android app to search for a program that's available on Netflix (e.g. "The Croods"), it gives the option to "Get From" and I can select "Netflix". When I try to launch it on the Premiere, it starts Netflix on the Premiere. When I try to launch it on the Roamio Plus, the Android app returns the error message "Box Not Found."



Has anyone else experienced this? The problem started with the updated Tivo app with streaming support (2.0.0) for Android. I've tried contacting TiVo support, but they claim this is "expected behavior."




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