Metrocast Guide

I'd like to hear from any TIVO users on Metrocast. I've only had my TIVO Bolt for a few months and just recently realized that some channels never display guide data, always displaying "To Be Announced". :( I submitted a form to TIVO to correct the National Geographic channel. I hope that TIVO corrects this, but wonder why I have to make a request. :confused: I am aware that TIVO guide is ZAP2IT. Metrocast does use ZAP2IT. I can see program information for National Geographic on the ZAP2IT channel, as well as on the Metrocast web site.