lundi 25 avril 2016

HBO Go App NOT Authorized by Comcast Causing OnePass Problem

So first, this is not such a big deal, but a mystery. So even though I can sign on to HBO GO from my android fine, Comcast does not allow the Tivo HBO GO App to work on the tivo. I noticed this because I setup a OP for OZ (come on, it's fun sometimes) and the only option where to get it was the HBO GO app, which does not work because you cannot get an auth code! So I know all the episodes are on VOD and they all play, so I unchecked the HBO GO app in Settings (what good is it anyway?) and then the option for Xfinity came up in the OP setup, BUT even though all seasons/episodes were listed, most of them were dimmed out, meaning not available.

Hopefully some Tivo person will look at this post because I am not in the mood to type an email incident or talk to tech support about this, because all they would say is "PUT A FEATURE REQUEST IN". ARRRRGGGGG....LOL.

YES, I DID CALL COMCAST EVEN THOUGH I KNOW IT WOULD BE USELESS, AND IT WAS... ALMOST ALL CABLE COMPANIES ARE IN THE LIST IN THE HBO GO PAGE...EXCECPT COMCAST. IT WOULD BE NICE IF TIVO CALLED COMCAST TO FIX THIS, BUT THEY WON'T, BECAUSE THEY ARE A SAD COMPANY WHEN IT COMES TO THINGS LIKE THIS. (THE 5 MIN SKIP STILL DOES NOT EVEN WORK WITHIN THE TIVO XFINITY APP AFTER COMPLAINING FOR YEARS, AND THAT HAS BEEN AN AVAILABLE FEATURE FOR 15 YEARS IN COMCAST DVRS...)

If you have gotten down to here and you are a Comcast customer and have experienced this, please post. THANKS.


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