mercredi 27 avril 2016

Netflix buffering on TiVo Mini

Having a problem with Netflix buffering, but only on my 4 Mini's.

Netflix plays fine from all other devices in my home - wired or wifi - including my Bolt. This is only an issue on the Minis.

Hoping someone out there might have ideas for how to resolve this issue.

- Bolt (Ethernet to router)
- 2 series 1 Minis and 2 series 2 Minis (Moca to Bolt)
- Bolt is the Moca injector (using the coax port)
- Arris SURFboard SB6183 Cable Modem
- Asus RT-AC68U AC1900 4 port wireless router
- Moca network is avg. 280Mbps, no errors, great SNR.
- Internet connection clocks in at 50+ down & 5 up

In my troubleshooting efforts based on multiple calls to TiVo, Netflix, and my ISP (Mediacom), ALL of my equipment has been replaced without resolving the issue with Netflix on the Minis.

The Minis have been reset and reloaded.

We have tried a direct Ethernet connection from both the Bolt to the router and a Mini to the router (to rule out Moca) and that did not resolve the issue either.

The wierdest part here is that at all of the Minis, the Netflix "connection speed" (accessible through the Netflix help menu) is showing just under 5Mbps. That's not fast enough. At the Bolt, the connection speed is around 30Mps. And when I connect a PC at that Mini location by Ethernet only, it gets the full 50/5 network. So I really don't know what could be affecting only the Minis.

Help!


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