Graphics for netflicks and other items have no graphics

We have two Tivo Roamio boxes. One Tivo box shows all the little graphics next to items such as Netflicks, Pandora, etc.. The other Tivo box does not and yet they have the exact same software level etc.. They where purchased at the same time.
Is there a trick to get the graphics to appear? Not a big deal but I like to see those. :o