dimanche 23 octobre 2016

TiVo Roamio OTA Freezes on Waking Up Screen

Hello,

I bought a TiVo Roamio OTA just over a month ago and it was working great. About 2 weeks ago I bought a TiVo mini and got that hooked up as well. Everything is connected through Ethernet.

On Friday the TiVo froze on the Waking Up... blue screen. In the morning I noticed it when the mini was unable to borrow the tuner from the OTA, and it still did not work when I got home from work. I unplugged restarted the Roamio and everything started working again. Today it was doing the same thing, unplugged and it started working again.

I searched for this same problem and didn't find much. There was one older thread but no resolution in place. We've been putting the Roamio in standby mode each time we're done using it, and will try not doing that for now to see if it works.

The TiVo tech said that since the Roamio needs at least 15 mbps of speed to work properly, that was the reason why we're having trouble. We have about 6-8 mbps of speed, but have noticed no issues because of this with the Roamio or streaming so far. I can't find any information on that piece online, and they failed to email me the info they said they would, so I'm coming here for advice.

Any idea what was causing this? Thanks in advance for any help.


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