Single Channel Not Showing in HD That Should Be

Running a Bolt and one Mini with Spectrum, formerly Brighthouse in 36093 zip. This system only uses cable cards. A couple of months ago Disney HD, channel 1101, stopped showing an HD picture. After several attempts, I finally got someone from Spectrum to check the head end. They checked the head end and several boxes on multiple tiers and confirmed it was showing in HD. It is clearly not showing in HD on my box. It shows a maybe digital image with black bars. The image on the channel...

Single Channel Not Showing in HD That Should Be

Single Channel Not Showing in HD That Should Be