samedi 16 août 2014

Acquiring Channel stuck at 89%

I have spent weeks on this Premiere with a 500GB drive, countless times of cable card pairing, guided setup and twice "Clear and Delete Everything". It is definitely not a tuning adapter problem, because I have two plus another working Premiere unit (320GB). Here are the symptoms:



0) Cable card is properly paired, no question there.



1) Without the cable card, I can view unencrypted standard and HD channels (over-the-air equivalents).

2) Insert the cable card, click LiveTV or Zoom, I the blue background screen with the "Acquiring Channel Information" message and a 89% progress bar forever (no change overnight).



This is different from "Acquiring Channel" stuck at 50% or 75% issue.



I mounted partition 9 of the hard drive, combed through the /log/tvlog file and found the following 4 lines. The working TiVo's log has no mention of "NpkBooting" and has "LiveTunerResult ALLOWED" instead of "DENIED". This is a galactic long shot, which only an anonymous TiVo programmer can diagnose. Am I lucky?



Thanks



--mc



Aug 14 22:03:00 827407/14 TvVideoPolicy[1339]: {367199} LiveTunerRequest() - Request: sesId 64 reason WatchLive assoSesId 0 tsn 746000190A04E82, nExtTuners: 0, nCCStreamsDecryptable: 6

Aug 14 22:03:00 827635/14 TvVideoPolicy[1339]: {367199} Tuner: 0 status: 0 enabled: Y curTsn: 746000190A04E82 lastTsn: - isChSame: N interactionTime: 0m 0s ExclLck: sesId 54 reason NpkBooting assoSesId 0, ActProxies AP0: sesId 54 reason NpkBooting assoSesId 0,

Aug 14 22:03:00 827839/14 TvVideoPolicy[1339]: {367200} Tuner: 1 status: 0 enabled: Y curTsn: - lastTsn: - isChSame: N interactionTime: 1m 54s ExclLck: sesId 54 reason NpkBooting assoSesId 0, ActProxies AP0: sesId 54 reason NpkBooting assoSesId 0,

Aug 14 22:03:00 828025/14 TvVideoGuts[1339]: {367200} LiveTunerResult DENIED Proxy:64 0x1d0019




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