dimanche 24 août 2014

Roamio transfer recording failed - no Blue Download Transfer Light

My Roamio Pro (bought in July '14) has stopped doing recording downloads from an S3, HD XL, an HD. Until yesterday, it performed reliable and complete downloads in which multiple recordings could be queued to achieve a successful outcome. The Roamio SW version is 20.4.2-USA-6-840. These Tivo's are connected together in a wired and wireless network with several switches and the Netgear N900 router. Although the Roamio cannot now perform recording downloads; the HD XL, HD, and S3 can download from the Roamio, or between themselves without a problem.



The problem first started yesterday when I was about to download several shows from the networked S3. The first indication of a problem was a message saying there had been a network problem resulting in the S3 My Shows folder not being visible on the Roamio. On a retry, the folder was visible and allowed the show recordings to be selected, and to go through the motions of enabling the actual transfer. However, even though the Roamio went through all the steps to make a transfer, the recording never showed up in the My Shows folder and the Blue transfer downloading LED (next to the red recording light) never illuminated indicating a transfer from another TiVo box.



BTW, TTG can pull shows from the Roamio with no problem with a data rate of about 54 to 60 Mbps over the wireless connection, or any other Tivo box.

Also, when I now try to download a recording to the Roamio, it goes through the motions of setting up the transfer, by and concludes by providing the message that the recording will be queued to other previous recordings. Nothing shows up in the My Shows folder.



From the interactions between the other Tivos, and between themselves, it appears the network is sound and working properly. The Roamio can connect to the Tivo service without problems. The Roamio can also connect to view to photos I have stored on my Mac computer.



1). How can I fix this problem to allow the Roamio to resume reliable recording downloads from my other Tivos?

2). If the downloading queue has become corrupted, how can I unclog the queue?




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