vendredi 1 août 2014

TIVO or Comcast Problem

Last Saturday night we went into Netflix by mistake and tryed to get out of it before it finished loading and the TIVO crashed and rebooted.



The next morning we were having a micro blocking on some channels and others wouldn't even come it. I checked the signal strength on the channels and they were all 82-92%. Chatted with Comcast via the Web and they said they checked out signal and it was fine. We moved the TIVO to the basement to see if the signal strength would improve. Still couldn't tune or really bad micro blocking on some of the channels. Bypassed the spliter and hooked the feed directly into the TIVO, no change. Checked the SNR and all channels are at 34-35. So the numbers are within what TIVO recomends. Channels we are having problems are digital channels QAM256. Funning because 187 works, 188 is just scrambled, and 189 works but some mirco blocking.



I would say it is a Comcast problem but I have a MediaCenter PC with a cablecard tuner and all the channels work on it.



So should I start with calling TIVO or Comcast. I am afraid I am going to get into the middle of a finger point game. :(




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