The following occurred twice within the past week on a Roamio Plus:
First time: I was watching a recorded show. When it ended I deleted it and while still in Now Showing selected another recording. When I tried to play it the screen went black. Switched to live tv - also black. Back and forth a couple of times and it cleared up and worked fine. Audio was good throughout the process.
Second time: Same as above except that it didn't clear up until I went into video settings, played around a little, reset to the same as it was to start with, and exited. Then everything was fine.
It should be noted that this tivo outputs to two sets - one via hdmi and one via component cable - and both sets exhibited the black screen.
Clearly this isn't normal behavior. Do we think it's something about which I need to be concerned and contact tivo support? Thanks.
First time: I was watching a recorded show. When it ended I deleted it and while still in Now Showing selected another recording. When I tried to play it the screen went black. Switched to live tv - also black. Back and forth a couple of times and it cleared up and worked fine. Audio was good throughout the process.
Second time: Same as above except that it didn't clear up until I went into video settings, played around a little, reset to the same as it was to start with, and exited. Then everything was fine.
It should be noted that this tivo outputs to two sets - one via hdmi and one via component cable - and both sets exhibited the black screen.
Clearly this isn't normal behavior. Do we think it's something about which I need to be concerned and contact tivo support? Thanks.
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