dimanche 28 décembre 2014

New remote(s) barely working

I have the Roamio Plus and use a cable card. I purchased the Roamio when it first came out and the original remote still works. However, I dropped the remote countless times and it's difficult to access the buttons. Therefore, I bought a new remote. Actually, I ended up buying 2 remotes.



I bought the first one on eBay from a reputable seller. It would work for a moment or two and then not at all. Only the IR controls worked, volume and on/off. The light by the TiVo button flashed amber for about a minute. When I pressed other buttons while amber light was flashing, the light by the TiVo button would go red. A call to TiVo support determined that the remote was defective.



So, I bought remote #2, this time from WeaKnees. I didn't have as many problems with this remote at first, but now I do. Again with the amber light blinking for about a minute at times during which time the remote was inoperative. After it stopped blinking, at first (day one) it would work as normal with one exception. It took a while to get a reaction after pressing a button or I would have to press a button several times. It is now day 2 and it rarely works. It seems to only work after taking out and putting back in the cable card. And then, only for a few moments. I've also tried rebooting the Roamio to no avail. The IR controls work OK, i.e., volume and on/off.



I find it hard to believe that the remote is the problem. What are the chances of getting 2 bad remotes consecutively? Meanwhile, my original remote still works.



Thanks for any suggestions.




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