I did a forum search and most of the cablecard advice seems card specific, but I didn't see anything about this particular card. I have a a new Roamio Plus with an Arris cablecard. It's a six-tuner card. It is only getting basic channels. The other channels in my package give the error that they are not authorized. When the tech came out to install it, he only checked a few channels (I never even thought to check more).
He (or another tech) is coming back out tomorrow, because the company could not authorize them over the phone for whatever reason. The last tech I had admitted that they never do cablecards and that my house was the first install he had ever done. Is there anything I should direct him? It seems there are a few common issues with some cards.
It looks like it has a motorola logo on it. Is Arris motorola?
He (or another tech) is coming back out tomorrow, because the company could not authorize them over the phone for whatever reason. The last tech I had admitted that they never do cablecards and that my house was the first install he had ever done. Is there anything I should direct him? It seems there are a few common issues with some cards.
It looks like it has a motorola logo on it. Is Arris motorola?
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