jeudi 19 février 2015

Cablecards with Cox San Diego and HBO

Hi Everyone,



Just got a Series 3 set up with Cox in San Diego. I've got 2 cablecards and 1 tuning adapter installed. Both tuners work fine with local channels, but the second tuner doesn't tune HBO (the first tuner works fine). When I go to the cablecard diagnostics screen, cablecard one says One-Way Authorization Received, and cablecard two says just One-Way.



During the install, the folks were adament that each cablecard would need to be paired with its own tuning adapter. Is this correct? Is the issue just that they didn't provision the second cablecard to receive HBO? Or do I really need a second tuning adapter to get both tuners to work with HBO?



Thanks in advance.



Ben




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