Meeting Frontier

So yesterday we got transferred from Verizon to Frontier communications. We've been holding off on getting a bolt until the switch happened. Does anyone else have Frontier and are there any magic words or phrases we are going to need to use when ordering cable card for Bolt?. Are there any specific models that work better than other? Has anyone here had Frontier long term? I'm honestly a little concerned about them from what I've read.

My wife is really excited about moving back to a TiVO since the DirectTV days of days gone by.

Thanks!