jeudi 25 août 2016

Guide problem

Does anyone know how to contact Tivo about guide problems?

We use an over the air antenna at our house in Rockport Texas and get TV from Victoria, TX. Since yesterday the guide has run out on the set of channels that has the networks so we can't program. The Victoria station picks up network feeds and rebroadcasts on three digital channels (25-1, 25-2, 25-3).

The guide on the Tivos is showing "To Be Announced" for these channels only. The rest are fine. After reconnecting and rebooting Tivos, we still have the problem and I found out the Tivo guide online also is missing 25-1, 25-2, and 25-3 but has 25-4 (which always has the same thing).

tvguide.com does have information for these channels, so it seems to be a Tivo problem.

No programs will get recorded that are set to record until the guide comes back. I guess we can read tvguide.com and set programming by time... Not that there's anything on... Well, we did miss seeing Colbert last night...

Judy


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