lundi 1 août 2016

Remote control questions

I have one of the original Slide Remotes, that I have continued to use since upgrading to a Roamio. (By connecting its dongle to the USB port.) It has worked fine for me.

But now it is failing in one way: the "Info" button has been gradually failing. It has been intermittent for a long time now, so I might have to press it several times before it works. And it has been getting gradually worse, until it is now nearly useless for that.

And I use the Info button a lot, to turn closed captions on/off, to check what is already on each tuner, as well as to get details on the current program.

First, is there any way to fix this?

If not, I will replace it. (We have two frequent concurrent viewers, and so want two remotes.) My first thought was one of the newer Slide Remotes. But the reviews aren't very good on that. And I find I no longer need the keyboard much - I find it easier to do the stuff that needs typing via the phone app. So I'm inclined to just get a regular replacement Tivo Remote.

In addition to the Tivo store, I see them available from many sources online. But how can I tell which ones are truly the proper Roamio remote? On the Tivo store I find no formal model number. I've seen others advertising a particular model number, but how would I know if that is correct?

Also, as a passing question: why isn't the Info function present in the Tivo phone app? (Or is it hiding someplace I haven't found?)


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