I just recently re-subscribed to Amazon Prime after being away for a few months and now find that every time I play something in the app on my Roamio, closed captions are turned on by default. I have to manually turn them off using the app's playback controls.
There's no default setting for CC (other than for the font/color, but not whether they're automatically displayed) either in this specific app or in my global account settings at Amazon.com.
I just contacted Amazon chat support and they confirmed that Amazon intentionally has CC turned on by default for all users on all devices. "That's nuts!" I responded. Does Amazon assume all their customers are deaf?
Is anyone else seeing this or know of a way to disable this so that I don't have to manually turn off CC at the start of every show I watch?
There's no default setting for CC (other than for the font/color, but not whether they're automatically displayed) either in this specific app or in my global account settings at Amazon.com.
I just contacted Amazon chat support and they confirmed that Amazon intentionally has CC turned on by default for all users on all devices. "That's nuts!" I responded. Does Amazon assume all their customers are deaf?
Is anyone else seeing this or know of a way to disable this so that I don't have to manually turn off CC at the start of every show I watch?
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