lundi 19 septembre 2016

V52 headscratcher

I've had a Roamio Basic for just over a year with Comcast/Xfinity service. No problems with any of the channels until about a week ago.

I tuned into DIY Network, get nothing and then a V52 message. Tried some other channels and they worked fine, but I ended up checking every channel from my custom channel list (only the HD channels) and I ended up finding five channels that gave a V52 error. Virtually every channel has greater than 90% signal strength, except for the ones that give V52 error. They show nothing. Internet service has been flawless.

Reboot didn't fix. Power off/wait/remove/reinsert cable card didn't fix it. Called Comcast Cable Card hotline. They did some things, sent signal to reset, etc. and that didn't work either.

I've left them tuned to the channel for hours and they still don't lock.

Four of the channels are close on the tuner (741, 742, 754, 755), but one is mixed in with the locals (805). I don't know what the current status with MPEG4 implementation in the Atlanta area is, but I haven't been able to find anyone else complaining. Besides, the Roamio should work with MPEG4, right?

Bad cable card? Bad Roamio? (unfortunately, just out of warranty) Bad Comcast service?


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