Channels misaligned in Brighthouse Cable Florida

I woke up today noticing that all channels shifted one position on the lineup. I called TiVo support and they say brighthouse announced the shift but did not do it. Then I called brighthouse and they told me is a known issue and that it was reported to the engineering department. I am a Orange County (Orlando) customer.

If you have this issue please call and report the issue. It's posted on their knowledge base.