Lost Shows When Uninstalled/Reinstalled Tivo App

After the last app update, when I went back into the app on my iPad Mini, it went to the initial splash screen, but after about 10 seconds went back to the iPad Mini's home screen. After trying several things with Tivo Support, the decision was made to uninstall/re-istall the app.The Tivo support person said that if I did this, the shows that I had on iPad would still be there after the uninstall/Reinstall process. Guess what, they weren't. The Tivo support staff said they should be there, but the link to them must be broken. However, recovering/re-establishing the link is not within their scope. Has anyone every tried to recover lost shows, or any advice on where to go to find out the process (if there is one)? :(

NB: My wife is not a happy camper.