dimanche 17 avril 2016

HBOGo parental controls issue

Yesterday I helped my Sister set up HBOGo on her TiVo. She had never used it before on any device. For some reason it thinks the parental controls are set to limit content to PG-13, which prevents her from watching Game of Thrones, which is why she wanted it. When I check the parental controls on the HBOGo website it says it's controlled by the settings on her Charter account. When I check her Charter account it's set to allow everything, including unrated content. I changed the settings and then changed them back, but even 18 hours later HBOGo still says it's limited to PG-13.

Has anyone else had this issue? Were you able to fix it?


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