Comcast VOD problems

I have seen many post for people having issues with the Comcast VOD video not playing or freezing but those were several months ago. In the beginning the video would play for a few seconds and freeze so figured it was a bill coding issue and contacted comcast to change it. They verified it was wrong and changed it but now I am getting a "contact your cable provider" error message when trying to play a show and comcast says every thing seems ok.



Any suggestions on what to tell comcast other than suggesting I get their equipment. Thanks